Question 1

What residential HVAC services do you offer?

Accepted Answer

We run nine: air conditioning, air duct cleaning, air ducts, ductless systems, gas furnaces, heat pumps, indoor air quality, maintenance and zone control systems. Each has its own page explaining what it involves and when it applies. All nine cover New Orleans and the 10 nearby cities we serve, and estimates are free on every one of them.

Question 2

Should I repair my air conditioner or replace it?

Accepted Answer

Repair usually makes sense while the system is still within its expected service life and the fault is a single component. Replacement becomes better value once the same unit has needed repeated repairs, when the compressor fails, or when parts are getting hard to source. We look at what the system is actually doing and tell you which we think it is before you decide.

Question 3

What size air conditioning system does my home need?

Accepted Answer

Size is calculated from the house rather than from square footage alone. Ceiling height, insulation, window exposure and how the ductwork runs all move the answer. An oversized system cools in short bursts and leaves the air damp, while an undersized one never catches up in August, which is why we measure on site.

Question 4

Why is one room always warmer than the others?

Accepted Answer

In most New Orleans houses that is the ductwork rather than the unit. A run that leaks or has lost its insulation delivers less air to the far end of the house, and a room taking the afternoon sun behaves differently from one that does not. Duct testing settles the first, and zone control addresses the second.

Question 5

How often should a home system be serviced?

Accepted Answer

Once a year at a minimum, and timed to the season ahead rather than to the calendar. Cooling equipment is best looked at in spring before it starts working hard, and heating equipment in fall, after the idle months that come before its short season.

Question 6

Is air duct cleaning worth doing?

Accepted Answer

It is worth an inspection first. Cleaning makes sense for a run that is genuinely clogged, where there is visible mold, or where there is evidence of pests. What it is not is a way to cut an energy bill, and we would rather inspect the ductwork and tell you honestly whether cleaning, sealing or neither is the right call.

Question 7

Do you cover my area?

Accepted Answer

We cover New Orleans and 10 nearby cities: Baton Rouge, Covington, Gretna, Hammond, Kenner, LaPlace, Madisonville, Mandeville, Slidell and St Rose. Each has its own page setting out what we cover there. Every service on both lists is available in all of them, and estimates are free everywhere.

Question 8

How do I book a residential visit?

Accepted Answer

Call 504-285-5606 during business hours, or send the form on our contact page. Tell us what the system is doing and roughly how old it is, and we will agree on a day and give you a figure after we have looked. Our hours are Monday to Friday, 8:00am to 3:00pm, and we are closed Saturday and Sunday.