Question 1

How often should a gas furnace be serviced?

Accepted Answer

A gas furnace should be serviced once a year, and before the heating season rather than during it. An annual visit finds a fault while it is still a repair, instead of on the first cold night when it becomes urgent.

Question 2

What happens during a furnace tune-up?

Accepted Answer

A furnace tune-up covers four checks. We inspect the vent system for blockage and leaks, check that the furnace is burning to the manufacturer's specification, confirm the blower door seals tightly, and clear any blockage from the fresh air intake grills.

Question 3

Why does my furnace only fail in winter?

Accepted Answer

Your furnace only fails in winter because that is the only time you ask it to work. A furnace in New Orleans sits idle for most of the year, so a fault that developed months ago stays invisible until the first genuinely cold night, which is when everyone else discovers theirs too.

Question 4

How often should a furnace be cleaned?

Accepted Answer

A furnace should be cleaned annually, timed to the start of the heating season, so that whatever settled while it sat idle is cleared before it runs. A second clean midway through the season does no harm but is rarely necessary in New Orleans.

Question 5

How long should a gas furnace last?

Accepted Answer

Most gas furnaces last 15 to 20 years, and a New Orleans furnace can reach the upper end of that range because it runs far fewer hours a year than one in a cold climate. Neglect tends to shorten a furnace's life faster than age does, so a serviced furnace often outlasts an unserviced one that is barely used.

Question 6

Should I repair or replace my furnace?

Accepted Answer

Repair while the fault is one component and the furnace is inside its service life. Replacement is the better value once the same unit keeps failing or parts are hard to source. We give you both numbers, the repair and the replacement, before you decide.

Question 7

Do you handle heating other than gas furnaces?

Accepted Answer

Yes, we handle heating beyond gas furnaces. We also install and service heat pumps, which heat as well as cool, and we handle the ductwork that carries the heat to the rooms. Estimates are free on all of those services as well.

Question 8

How do I book a furnace service?

Accepted Answer

Call 504-285-5606 or request a free gas furnace estimate through the site. Tell us your preferred time, then we check the furnace and give you a figure. Estimates are free on all services, and there is no obligation to book.